Hi, I currently use OST 1.6... Wanted to know for new version if there way to allow for deleting and/or archiving system logs? IMO, the logs grow over time and having a way to manage this would be ideal.
Have not seen any listing of expected features for new release but I'll list some desired features IMO would be nice:)
1) Allow admin to control keeping certain client info private when assigned to partners. Ex: Name, Email Address, etc
2) A billing functionality would be nice built right into OST.
3) Creating SLA's for certain clients or on a per ticket basis.
4) Ability to add additional fields for clients and partners.
Glad to see some development activity going on - keep up the good work!