are your colums off alittle after this mod..
great mod, one little thing i noticed is that once you do this mod you have to adjust the width of the fields. on mine the ticket number was squished so you could not read it, its easy to fix,
in your include/staff/tickets.inc.php just go close to the bottom and youll see this section.. NOTE: i have adjusted my widths already so it will not match yours, just adjust the th width alittle.. if you add to one th you need to take that much away from the other th, for me i made my subject alittle smaller to accomadate a larget ticket area.. you can use these numbers here if you want, they work for me perfect..
<th width="120" >
<a href="tickets.php?sort=ID&order=<?=$negorder?><?=$qstr?>" title="Sort By Ticket ID <?=$negorder?>">Ticket</a></th>
<th width="75">
<a href="tickets.php?sort=date&order=<?=$negorder?><?=$qstr?>" title="Sort By Date <?=$negorder?>">Date</a></th>
<th nowrap>Last Updated</th>
<th>By</th>
<th width="245">Subject</th>
<th width="90">
<a href="tickets.php?sort=dept&order=<?=$negorder?><?=$qstr?>" title="Sort By Category <?=$negorder?>">Department</a></th>
<th width="70">
<a href="tickets.php?sort=pri&order=<?=$negorder?><?=$qstr?>" title="Sort By Priority <?=$negorder?>">Priority</a></th>
<th width="160" >From</th>
</tr>