Add the number of closed tickets to the headline

blainy

Hi all,

is it possible to add just the number of the overall closed tickets to the headline?

I hope i could explain what i mean....

If i go to staff panel, i have a section in the head where i could see the following:

Open (22) My Tickets (12) Overdue (1) Closed Tickets New Ticket

I just want to add to the Closed Tickets a number like it is on Open which is for this example (22)

Is that possible?

jgrossman

This article should give you what you want

http://www.openscriptsolution.com/2009/11/06/show-the-amount-at-closed-tickets-sub-tab-of-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/11/06/show-the-amount-at-closed-tickets-sub-tab-of-osticket-v1-6-rc5)

blainy

Thank you!

Thank you for that link!

It works great for me.

Sorry that i was not able to find this by myself, but maybe i was searching with the wrong terms yesterday!

Thank you!