Cron job error

smokinkat

Any ideas on how to get the cron job to run correctly?

When I run the cron script from console, or run the cronjob, I get an error:

/usr/bin/php /var/www/helpdesk/api/cron.php

Error: Contact system adminstrator.

Run from web browser, all I get is a '77' displayed on the page.

I have read the IMAP_Settings page on setting up the cron job.

PHP is not logging any errors when this happens

This is on Centos 5.7 system.

Thanks,

ntozier

When you run it at cli it should generate an error some where. If it isn't in the php error log then it should be some where else...

/api/cron.php should never be called from a browser window. The 77 is an error code and is specifically "Permission Denied" ie 403 "Forbidden".

Are you running SELinux? If you are try changing it to permissive mode and see if it works. There was another thread last night that was experiencing an issue contacting their mail server and the cause was SELinux.

smokinkat

When you run it at cli it should generate an error some where. If it isn't in the php error log then it should be some where else...

I would think, but can't find any errors related to this.

/api/cron.php should never be called from a browser window. The 77 is an error code and is specifically "Permission Denied" ie 403 "Forbidden".
Are you running SELinux? If you are try changing it to permissive mode and see if it works. There was another thread last night that was experiencing an issue contacting their mail server and the cause was SELinux.

SELinux is off.

I can run 'php cron.php' from the /helpdesk/api/ directory without getting any errors and it creates the tickets.

File/directory permissions?

smokinkat

I thinks it's fixed. Check the path. Then check it again.