NEW field at user ticketing screen

anishpv

i want to add new filed as "Location" in users new ticket screen...

pl suggest how to add that

Regards,Anish

ntozier

This was in the wrong place so I moved it.

This has been covered many times on the forums. Please use search.

anishpv

confused

ya..i searched that, but in single thread many said many changes, which should i follow

which steps i have to follow to create a "New

Filed" in users new ticket screen and also the

same has to get update in staff screen..

pl suggest

beegees

Hi,

Follow this tutorial : http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5)

beegees

anishpv

Thanks, but this will not reflect in staff side.. i need that tooo pl