- Edited
Is it possible to integrate osticket tool with IVR with the help of API or another method?
Please help me and give response for the query?
Is it possible to integrate osticket tool with IVR with the help of API or another method?
Please help me and give response for the query?
Yes, it is possible to integrate OSTicket with IVR (Interactive Voice Response) systems to enhance customer support and ticket management capabilities. This integration can help route incoming phone calls to the appropriate support agents or create tickets based on customer inputs through the IVR system. The specific steps and methods for integration may vary depending on the IVR system you are using and your technical requirements.