Are you sure you have already uploaded all osTicket files into your /support/ sub-directory above?
I don't think you should give 777 permission to the secure.inc.php file. I think you should give that 777 permission to the /include/ost-config.php file. Please read this: http://www.osticket.com/wiki/Installation(http://www.osticket.com/wiki/Installation)
Sincerely,
Masino Sinaga