downloaded problem

hello, i have downloaded lastest version from website, downloaded file osticket_1.6.0.tar.gz

but cant seem to unzip it, pls help, what unzip software should i use?

If you're on a Linux system you'd use gunzip and tar:

gunzip osticket_1.6.0.tar.gz

Which will give you the tar file osticket_1.6.0.tar which can be untarred using:

tar -xf osticket_1.6.0.tar

That can be done in one command but I always forget what it is. :(

If you're on Windows, 7-zip works fine (http://www.7-zip.org)