- Edited
Hello,
I made some additions to my Open New ticket. I added 3 new fields. But I want thoes fields to show up in the email alerts.
For example:
For a ticket number to show up in the email. You would add %ticket to the template. But I want to make a %camera (for a camera number) but I do now know where to make this mod at.
Does anyone know.! I need your help!!!