email retrieving and automatic replies not working

GeorgeB

I have everything set up correctly (or according to set up instructions, I do)

Unfortunately, when I send in test emails, OSticket is not getting anything, and also not sending out any automatic replies.

I have tried email piping and just doing regular pop3 email.

ntozier

I'm sorry but you haven't really given us enough information to troubleshoot this. Please consult your php logs, your mail logs and see what if any errors are being recorded.

GeorgeB

I was able to get it to work.

I wasn't aware that I had to change the file permissions for pipe.php.

It is working now.

Right now, I am trying to expand the signature limit for department signature. I tried the sql query that I found in another thread, and it did it, but still wont allow me to type in the department signature.