How to allow spefic staff to add departments in os ticket?

tharindud

HI,

can anyone tell me how to give specific staff to create departments in os ticket system?

is there a modifiation or something like that

thanks in advance

ntozier

Go to Admin panel -> Staff

Click on the staff that you want to be able to edit things.

Scroll down to Account Type: select Admin.

Please note that this will allow the person to make changes anywhere in OST. There currently is no system in place for granular access to just Departments.

Perhaps better access controls should be added to the list of feedback ideas. :)

tharindud

thanks for quick reply.

is there a way to modify allow a member to have previlege adding dept?