Hi
Im already have add 2 custom fields to the sistem and work in the Dbase
But When System send the Email Alert, only appears the var
Im already translate to spanish
%staff,
Un nuevo Ticket: #%ticket ha sido creado.
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Datos de Contacto
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Nombre: %name
Email: %email
Departamento: %dept
Direccion: %direccion
Colonia: %colonia
Telefono: %phone
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Con el siguiente Mensaje:
-------------------
%message
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all work absolutly fine, but only 2 fields apear like %direccion, %colonia
Can you help me?
Thanks
