Subject field optional or non-existent?

hanneson

In having the Help Topics field, I would like to make the Subject field optional, or even better, not existent. Is that possible? : and if so, can you tell me how?

I would greatly appreciate it :)

masino_sinaga

Open your /include/class.ticket.php file, and find this code:

$fields = array('type'=>'string', 'required'=>1, 'error'=>'Subject required');

then replace it with this following:

$fields = array('type'=>'string', 'required'=>0, 'error'=>'Subject required');

Hope it helps.

Sincerely,

Masino Sinaga

hanneson

Thank you, Masino, I appreciate it!