Hello,
I have Os Ticket installed with the German pack
I need 2 fields more for creating Ticket. User Location and Street. Users must be require this fields.
I found any Descriptions but i have always issues.
Can anybody help me and can describe me step by step what can i do.
created @ SQL 2 Tables
ALTER TABLE ost_ticket
ADD COLUMN `location` varchar(100) default '' NOT NULL,
ADD COLUMN `street` varchar(50) default'' NOT NULL;
Is that ok ??
And i found this one for example: http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5)
But i have always many mistakes.
many thx
elm
