Installation

good evening,

I have installed succesfully osticket on the web server. So I have access via the admin form.

How do I install now the web form for the users on the web page?

Is there a manual that explains the full installation process, including the cron jobs?

Thanks and kind regards.

If you have installed OSTicket to your webserver then people can access the site and open tickets by going to it with their web browser.

If your site is domain.ext, and your installation is in /support they would go to:

www.domain.ext/support(www.domain.ext/support)

And you/staff would go to

www.domain.ext/support/scp(www.domain.ext/support/scp)

to access the admin panel.

Directions on how to setup cron are located in the wiki:

http://osticket.com/wiki/POP3/IMAP_Settings(http://osticket.com/wiki/POP3/IMAP_Settings)

Obv. if your running under Windows you would utilize Task Scheduler instead.