Change Text box to a drop down

fireballbrady

OH MOST AWESOME AND KNOWLEDGE FILLED ORACLE OF ALL THINGS OSTICKET!

I am working on the ticket entry page. include\client\open.inc.php

Is there a way to change the subject text box to a drop down?

I only want the users to be able to select 3 or 4 different subjects and still have it go under the "subject" part of the mysql database.

Is there an easy way to do this? Each attempt I have made, based off of other php / mysql forums have ended in failure.

Any help would be awesome.

can't stop the signal

fireballbrady

sherwin_flight

I didn't actually try this, but it looks pretty easy.

In the file you mentioned I found this code:

Subject:

* <?=$errors?>

Wouldn't it just be a matter of changing this:

to this:

My first subject here

My second subject here

the value="" part is what will actually be used in the system as the subject, and the part between the > and is what the person would actually see in the drop-down box, they don't have to be the same. For example, you can do something like this if you want:

General Information

And in the system it will have "general" as the subject, but the person filling out the form would see "General Information" in the drop-down list.

fireballbrady

That worked perfectly!

Thanks Sherwin!

I tested and that worked perfectly.

Thanks,

fireballbrady

beeman

I didn't actually try this, but it looks pretty easy.
In the file you mentioned I found this code:

Subject:

">
* <?=$errors?>

Wouldn't it just be a matter of changing this:
">
to this:
My first subject here
My second subject here
the value="" part is what will actually be used in the system as the subject, and the part between the > and is what the person would actually see in the drop-down box, they don't have to be the same. For example, you can do something like this if you want:
General Information
And in the system it will have "general" as the subject, but the person filling out the form would see "General Information" in the drop-down list.

Hmmm, this looks interesting.

It is possible to sort of lock down the subject options in the dropdown box to be some values pre-inserted in the database table. We have hundreds of subject items which we do not want to be user editable and we would rather prefer that these items are sourced from a database table. Ideally what would be nice is when a user types in the subject, the code should try and autocomplete the heading based on whatever the user is typing; obviously it will all depend on whether what the user is typing is already in the database or not. Is something like this possible.