Staff Session Timeout is set to 0 but still asks for authentication after a few minutes (~15-30?) of inactivity. There are only 3 staff, and a closed intranet, so I don't mind loosening the cookies a bit so long as they only have to log in once a day or so. Any ideas?
osTicket v1.6.0
PHP Version 5.2.6-3
OS = ubuntu 4.6
From the phpinfo:
session
Session Support enabled
Registered save handlers files user
Registered serializer handlers php php_binary wddx
Directive Local Value Master Value
session.auto_start Off Off
session.bug_compat_42 On On
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly Off Off
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 100 100
session.gc_maxlifetime 1440 1440
session.gc_probability 0 0
session.hash_bits_per_character 4 4
session.hash_function 0 0
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /var/lib/php5 /var/lib/php5
session.serialize_handler php php
session.use_cookies On On
session.use_only_cookies Off Off
session.use_trans_sid 0 0
