I have installed OsTicket in the VAMP environment, in my local computer. Everything works fine.
Ok, then I install OsTicket in the server using exactly the same steps and data, when I try to connect as Admin, I always get "Authentication Required" and I cannot access to the control panel. I am sure 100% that login and password is correct.
I can see that this problem is very common in this forum, but I cannot find the solution.
I have copied the same PHP.INI file, so the environment must be pretty similar.
I suspect that the problem is something related with the session system. In any case, the session.save_path value is correct and I can see how the files are created in the temp directory for each session.
The main difference between the two environments is that in my local computer, the Server API is Apache 2.0 Handler, and in the Internet server, the Server API is CGI/FastCGI. Can the above affect in the problem?
Has somebody another idea?
Environment:
OsTicket: osTicket_1.6.rc4.zip
PHP: 5.2.0
MySQL Client API version: 5.0.22
Browser: Explorer and Firefox
Thank you
