[mod] HTML Email Templates: Page 4

[mod] HTML Email Templates

syldo

Hello,

I tried to use the html MODE, but I get the following error message when I validate the email settings page (the page where I have to insert the code HML I want to use) ...

ERROR MESSAGE:

Unable to update settings - Correct errors below and try again

However, I have added what was in the database via phpmyadmin (see attached).

Does anyone have the files that work to share?

thank you

Rionoskae

What version are you on?

Since you didn't use the default prefix of "ost" did you modify your sql command as follows?? ( based on your screenshot)

ALTER TABLE `ticketost_config` ADD `html_email_template` TEXT NULL DEFAULT NULL

Could also be a permission issue...Are you able to manually enter a value for "HTML_Email_Template" in PHPmyAdmin??

syldo

I'm under 1.7

To run the sequence sql I have changed the prefix.

I am able to enter a value manually HTML_Email_Template

I don't understand where is the problem

Rionoskae

Ok...

So 2 possibilities here.

1. ) It is a permission issue

2. ) You somehow got an old copy of my code before i fixed it... Re-download the .zip File and try to Recopy & Paste it to your root osTicket Folder.

There was an error in the original code of class.config.php that bkonia posted that I had to fix in the update. Verify that Line 733 is as follows:

.',html_email_template='.db_input($vars) // BSK Update HTML email template

^^Broken code was $VAR instead of $VARS

Cheers~

syldo

I used the zip file to your post of May 3.

I just saw that I had received an automatic email with DB ERROR 1054

Rionoskae

Please verify the code from my earlier post and try again. I would also verify all your permission settings as well.

~Cheers

Rionoskae

Did that work for you then syldo?

I think that DB error is somewhat common for people that have upgraded to 1.7 vs. a fresh install.... Do you have a fresh install or have you upgraded from an earlier version??

syldo

how that ?

Rionoskae

how that ?

Umm... I have no idea what you are asking.

syldo

Oh sorry, I misread your previous post.

I installed 1.7 version directly, no update.

Installation there seven days and no change since

Rionoskae

Oh sorry, I misread your previous post.
I installed 1.7 version directly, no update.
Installation there seven days and no change since

Ok...Well I guess keep us posted.

syldo

thank you anyway

syldo

Ok, I solved my problem and HTML mode now works.

I followed your advice and regaining all this is ultimately good ...

Thank you very much for your help ...

amorino

hello,

does this mod work with 1.7 version?

regards

amorino

syldo

Yes, in 1.7 version...

« Previous Page