Sending SMTP Mail from Windows Server 2008 R2

nhays331

Having issues getting osTicket to send mail. I have installed PHP5.5, MySQL5.1 - osticket installed and everything is working great (minus sending email alerts). I cant see if hitting my exchange server (have a user account set up for the copiers so they can send through with any email address in the domain - should work for this as well.

Noticed in the mail setup it looks like sendmail is used - this is linux command correct? Do i need to change something to get this to work with windows? Any input would be greatly appreciated.

ntozier

Hi nhays331,

You are running a newer version of PHP then I am, but I wanted to make sure that you specifically setup PHP for windows mail. There should be a section in your php.ini that looks something like this:

; For Win32 only.

SMTP = YOURSERVERNAME

smtp_port = 25

; For Win32 only.

sendmail_from = username@YOURDOMAINNAME.EXT

Obviously you should change YOURSERVERNAME to the name of your server (FQDN should work. We use the netbios name). Also custome username and YOURDOMAINNAME.EXT.

Also since you are running Exchange you may need to tell Exchange to allow the web server to send mail.

Hope this points you in the right direction.

andrewtheart

The above instructions did not work for me.

I am in the same boat as OP because we have scanners that are able to send mail within our network without issues.

ntozier

andrewtheart,

IIS needs to be restarted after php.ini changes.

Exchange explicitly needs to be told to accept connections from the server.

What settings are you using for your configured email in OST?

nhays331

Issue Fixed!

Ok...turns out it was an issue with my Cluster manager. I checked the exchange log and the messages were hitting the server but were being denied access. My servers are set up with 4 clusters (only one being allowed to send through any email address on domain) I specified the IP address for the OSTicket server to be caught by the correct cluster and bam - osticket was emailing!