nelclem,
ccTickets is a WordPress plugin that brings together a great content management system with the fantastic osTicket ticketing solution.
ccTickets brings a state of the art ticketing support system - osTicket - to the WordPress world.
ccTickets seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
And the link to it is:
http://wordpress.org/extend/plugins/zingiri-tickets(http://wordpress.org/extend/plugins/zingiri-tickets)
I did download the plugin and installed it in wordpress - all you admin side will be done in wordpress, but if you want to see it for yourself - just download wordpress 3.2.1 and zingiri-tickest, install it on your localhost, download or export your live ostickets and create an instance of it on localhost and test it yourself...you will then answer your own question;-)
Thank you.
Kind regards,
Maramk