Hello,
I have osticket set up and use the local piping method to allow users to mail to an address to create a ticket.
Problem is, tickets created by email are created twice. I have no idea where the double comes from.
Tickets created via web interface work as intended.
Any ideas?
figured it out.
For people using direct admin on the webserver:
in /etc/exim.conf
under virtual_aliases_nostar:
comment out the "unseen" line
this line is responsible for sending mail through the forwarder twice.
Thanks for posting your solution here. Hopefully that will assist someone else who runs into a similar problem. :)
