Newlines In Email Templates

krisdotca

I'm having an odd problem with the "Dept Signature" templates that are sent out when a new support request is received. I'm trying to do something that I thought was simple but it doesn't seem to be working.

I'd like to insert a newline between two lines in the template but it keeps putting everything on one line. For example:

This is line 1

This is line 2

This is line 3

becomes

This is line 1 This is line 2 This is line 3

when it's sent out even though the lines are on separate lines.

Any idea how I can do that? I've tried doing br's, \n's, etc and nothing seems to work.

Cheers, Kris

ntozier

Have you tried using html at the end of each line? (just a quick thought)

ryanp

We don't have any new line indicators in our signatures, we just put the lines into the signature field with the enter/return key but if that is not working, sometimes a double backslash \\ before the n can work, so something like

My text 1 \\n

My text 2 \\n

My text 3 \\n

Honestly I don't expect it to in this case but worth a shot as in some applications it makes a difference.