From my own install:
The /uploads/ folder was simply a list of what you needed to upload - you didn't need to include that folder in your ACTUAL upload.
So your URL could have been
http://citixens.com/helpdesk(http://citixens.com/helpdesk)
instead of http://citixens.com/helpdesk/uploads(http://citixens.com/helpdesk/uploads)
and your admin page could have been
http://citixens.com/helpdesk/scp(http://citixens.com/helpdesk/scp)
Lastly, you don't need to add the login.php file on, /scp/ will do.
Edit: Oh dear, I hadn't noticed the date or forum this was posted in, move along, nothing to see here.