osTicket after installing, I clicked on the link to access the ADMIN, I put the log in credentials, osTicket answered me with these messages:
Warning: main(Mail/mimeDecode.php) : failed to open stream: No such file or directory in /membri/gtsweapons/assistenza/include/class.mailparse.php on line 19
Fatal error: main() : Failed opening required 'Mail/mimeDecode.php' (include_path='.:') in /membri/gtsweapons/assistenza/include/class.mailparse.php on line 19
Honestly i don't understand much of PHP/HTML Code but if i open the file "class.mailparse.php on line 19" i can see that refers to a folder Mail but I see to be included in the folder "pear": require_once('Mail/mimeDecode.php');
ww.gtsweapons.com
---index.htm
---assistenza (folder)
---api (include 3 file)
---images
---include
---Client (include only file)
---pear
---Auth (include SASL folder and 1 file)
---Mail (include File)
---Net (include file)
---PEAR (include file)
---staff (include only file)
---scp
---scripts
---styles
File
file web site
as you can see in the scheme Mail is include into the pear folder so i tried to change line into: require_once('pear/Mail/mimeDecode.php');
but a series of errors is started, so now im back to origin. Register Global is off for the include folder. I have not close permission to write to this forlder for now.
So any can help me?
Thanks to all will try to help me.
