I would like to add a field called "Website or Project Name" above the subject and visible on the Ticketing system to easily reference what project or website the particular ticket is associated with. I saw that it is a 6 step process, but a little confused at the steps as i am new to coding...can anyone help explain this process? Many thanks!
Chris
Adding fields dropdown
This can assist you - you must just change your preferences. I found this thread here on osticket.
(http://osticket.com/forums/showthread.php?t=4279&highlight=source)
Hope this will assist you.
Thank you.
Kind regards,
Maramk