How I Colorized Department

mowlman

Step1: Add dept_color to the ost_department table using phpadmin. Click on the Structure tab and add dept_color , Type of varchar Length of 7. Use Priority_color within the ost_ticket_priority table as an example.

Step2: Again using phpadmin, edit the department rows and populate dept_color with the Hex color values such as #FEE7E7 which is the value used for the High priority reddish color.

Step3:

Within \include\staff\tickets.inc.php

around line 440 find line that contains truncate($row

Modify this line...Add similiar code like that used for priority

<td nowrap class="nohover" align="left" style="background-color:<?=$row?>;"><?=Format:($row,30)?></td>

Hope this helps someone.

-Bill :)

osTicket Make Dept Colorized.jpg

osTicket Make Dept Colorized final results.jpg

scottro

Can you post a screenshot so we can have a better idea of what you've done?

Thanks!

mowlman

Added some screen shots, the first showing how I copied part of the line for priority and inserted it up in front of dept_name. I also inclued a final results image. Hope this is helpful. :)

scottro

Awesome, thanks for the pics :)