hello,
I've just started evaluating osticket for my business. We have osticket running on a different machine to the mail server. Mail server is postfix, and is configured to require a fqdn on the smtp command ehlo. It also requires a valid fqdn - as checked by dns.
However, osticket simpy uses 'local' host for it's server name in the ehlo command. I cannot see anywhere that I can change this. Also, the Linux box it runs on does have it's hostname set to it's valid fqdn, but osticket does not seem to use it.
Any suggestions please?
Stuart