We use TightVNC on all of our machines in my company. I was wondering if there is a way to set the IP address to be clickable and launch TightVNC to make the connection to the users PC?
Just googled this:
http://hardforum.com/showthread.php?t=783092
It turns out that there's a way to run vnc in a java session in your browser. So in include\staff\viewticket.in.php i changed line 143 to the following:
<td><a href=http://<?=$ticket->getIP()?> target="_blank"> <?=$ticket->getIP() ?> </a></td>