Did some quick research and found that you have to edit tickets.inc.php
For me, starting from line 387, it shows the table headers. Note that the total width is 790px, so you'll have to adjust accordingly.
<th width="70" > <a href="tickets.php?sort=ID&order=<?=$negorder?><?=$qstr?>" title="Sort By Ticket ID <?=$negorder?>">Ticket</a></th>
<th width="70"> <a href="tickets.php?sort=date&order=<?=$negorder?><?=$qstr?>" title="Sort By Date <?=$negorder?>">Date</a></th>
<th width="210">Subject</th>
<STRONG><s>**</s><th width="70">Status</th><e>**</e></STRONG>
<th width="120"><a href="tickets.php?sort=dept&order=<?=$negorder?><?=$qstr?>" title="Sort By Category <?=$negorder?>">Department</a></th>
<th width="70"><a href="tickets.php?sort=pri&order=<?=$negorder?><?=$qstr?>" title="Sort By Priority <?=$negorder?>">Priority</a></th>
<th width="180" >From</th>
Make sure all the widths add up to 790 px. You can see where I added the Status title.
Right below that are the outputs showing what kind of tickets you have. Right after the
<td><a <?if($flag) { ?> class="Icon <?=$flag?>Ticket" title="<?=ucfirst($flag)?> Ticket" <?}?>
href="tickets.php?id=<?=$row?>"><?=$subject?></a>
<?=$row?"<span class='Icon file'> </span>":''?></td> I added <td><?=$row?></td>
Sorry it's a little messy. Let me know how it works out for you.
