Problems Fetching Mail

yogiman.uk

Have spent all day running through the posts and found nothing that has helped.

I am having problems getting osticket to grab from an email account using imap.

I think I have tracked this down to cron prob but not sure, if I manually run the con.php from the command line I get this:-

administrator@support-svr:~$ tail /var/log/cron

tail: cannot open `/var/log/cron' for reading: No such file or directory

administrator@support-svr:~$ php -q /var/www/support/api/cron.php

PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cli/conf.d/imap.ini on line 1 in Unknown on line 0

PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cli/conf.d/mcrypt.ini on line 1 in Unknown on line 0

PHP Deprecated: Assigning the return value of new by reference is deprecated in /var/www/support/include/pear/Mail/mimeDecode.php on line 335

Any help!

Thanks

ntozier

Are there any errors in your php.log?

yogiman.uk

Hi thanks for reply. Where do i find php.log searched for it but i can not locate it.

Again thanks for reply and sorry for delay in responding :)

ntozier

Hi thanks for reply. Where do i find php.log searched for it but i can not locate it.
Again thanks for reply and sorry for delay in responding :)

The php.log's filename and location are configurable in your php.ini. Location and filename depends on OS and personal preference. Heck logging might not even be turned on.

On windows the php.ini might be in C:\Program Files\PHP\

On my Debian machine its located in /etc/PHP5/Apache2/

yogiman.uk

Hi again.

Checked that location for php.log file and found nothing, so I looked in the PHP.INI file and found this line: log_errors = On

So I am assuming error logging is on and it is not working correctly.

Any ideas?

Many thanks

Yogiman!