:) Hello! OsTicket is fabulous but that is why I want to list all the problems that I hope will be corrected in future versions Language Support (I know you are working for integrate in next version)

2) Multiple attachments (I know you are working in next version)

3) Power to stop the response from the customer to a ticket

4) When an e-mail is banned it should be blocked is to open a new ticket, or to update existing ticket, NOW this is not fully Working.

5) Link recovery Password properly administrators

6) Ability to be notified of new releases directly once you log into the admin panel

For now these are the ideas, if there will be new, will let you know.

7) Inserting Custom Fields

8) Add a field (where copy and paste and autocomplete box are Disallowed) asking you to repeat the e-mail and performs an equality check the email field. This is to avoid errors in the opening Ticket. (re-enter email)

9 months later

Allowed

Implement allowed tag (like joomla does) to avoid server attacks. Log the attempt of attack and block the ip if it's continuous.

so, before call "secure.inc.php" for example, it'll be defined the var $allowed so at the first line of secure.inc.php the "isset($allowed)" will be put in order to check if its a script call or user call...

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