Dear all,
when i open a new ticket i did not get an email with the ticket id or any confirmation that i have new ticket.
from where could i enable such option, i use osticket_1.6
thanks
You need to enable it in admin panel > settings
what us option name for that
You can play here
http://www.ostickethacks.com/demo/demo_info.php(http://www.ostickethacks.com/demo/demo_info.php)