Hi, I moved our domain from one server to another (both running cpanel). I set osticket to "offline" before completing the move via a cpmove backup file. I now get "Internal Error" whenever trying to change any of the Preferences in the Admin Panel. The old server was running MySQL 5.0, whereas the new server is MySQL 5.1. Also, the old server had Fantastico, and the new one does not. I've tried the few suggestions I found by searching the forums, including replacing the "api" directory from a fresh copy of the osticket installer. I also tried commenting out lines 510 & 511 of /include/class.config.php which made no difference and I put it back.
I found that I was able to go in and manually edit the database via phpMyAdmin to set "isonline" to on allowing me to set osticket to "online" mode as it was previously stuck in "offline" mode. The result is that osticket appears to be fully functional, aside from this nuisance of being unable to edit any preferences via the osticket admin panel.
Any suggestions would be appreciated!
