email problems.

TheBeast-69

well.. I read a lot of post of email problems. But i do not get find a good answer.

So... i hope you can help me.

I got website that got a parallels Plesk control panel.

In here I can set up a Schedule Task (cron job).

I made one:

Task Switched on

Minute: */5

Hour: *

Day of the month: *

Month Enter the value: *

Day of the week *

Command: /var/www/vhosts/xxxxxx/subdomains/support/httpdocs/api/cron.php

This seems to work, I setup a email to report errors to.

Well that i got with this text in it:

/var/www/vhosts/xxxx/subdomains/support/httpdocs/api/cron.php: line 1: ?php: No such file or directory

/var/www/vhosts/xxxx/subdomains/support/httpdocs/api/cron.php: line 2: /aquota.user: Permission denied

/var/www/vhosts/xxxx/subdomains/support/httpdocs/api/cron.php: line 3: cron.php: command not found

/var/www/vhosts/xxxx/subdomains/support/httpdocs/api/cron.php: line 5: syntax error near unexpected token `('

/var/www/vhosts/xxxx/subdomains/support/httpdocs/api/cron.php: line 5: ` File to handle cron job calls (local and remote).'

So.. what need i to do to get this work..

have set the file rights to 777, so that should not be the problem.

Maybe not needed but this is my cron.php file:

<?php

/*********************************************************************

cron.php

File to handle cron job calls (local and remote).

Peter Rotich

http://www.osticket.com(http://www.osticket.com)

Released under the GNU General Public License WITHOUT ANY WARRANTY.

See LICENSE.TXT for details.

vim: expandtab sw=4 ts=4 sts=4:

$Id: $

**********************************************************************/

@[deleted](realpath(dirname(__FILE__)).'/'); //Change dir.

require('api.inc.php');

require_once(INCLUDE_DIR.'class.cron.php');

Cron:();

Sys:(LOG_DEBUG,'Cron Job','External cron job executed ['.$_SERVER');

seems it does not want to read the php file.. gives error on the lines of the php file.

Kelli

You can't just put in the path to the script and have it run.

You need to run it through PHP.

/usr/bin/php /var/www/vhosts/xxxxxx/subdomains/support/httpdocs/api/cron.php

You also need to specify which user to run the script as (usually 'nobody').

TheBeast-69

Thank You!

okay..

that PHP I got it now.. (Thx!!) but the part of:

"You also need to specify which user to run the script as (usually 'nobody')."

Where must you enter that?

I got now this in my email:

PHP Warning: session_start(): open(/var/lib/php/session/sess_vp8akb2nhnb4et12u15q7dlkj2, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/xxxxx/subdomains/support/httpdocs/main.inc.php on line 48 PHP Warning: Unknown: open(/var/lib/php/session/sess_vp8akb2nhnb4et12u15q7dlkj2, O_RDWR) failed: Permission denied (13) in Unknown on line 0 PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0

(xxxx is my domain name)

Kelli

It looks like your session save path is incorrectly set. The PHP command-line interpreter uses a different php.ini file, so it may not be configured for the CLI. You'll either need to set this, or if you're on a shared host, talk to your hosting provider about having them correct it or whether or not you can load a custom php.ini file.

You could try setting it yourself with ini_set() at the top of your cron.php file.

TheBeast-69

ha.. my ISP needed to change something..

Works now!! What you said Kelli (thx!!)

got only now a weird problem that i deleted all tickets they come back unwanted..

Need to find out how how that can..

even if i deleted it from the Dbase, all tickets are coming back...

Very Weird.....

-- Update--

ha found it.. just that little box... Delete fetched messages arghh

Kelli

Yeah, if you're using POP, you pretty much need to check that or they're going to come back. :)

Glad you got it all sorted out!