I want to know if I could have a second help topic field in order to facilitate the extensive help topics I would be creating. So for instance if I select a main topic from the first help topic the second help topic would be a sub section of the first help topic. Is there anyone who can assist with this or point me where I can possibly get some assistance. Thanks. I am sure this will help others as well, as we gear towards making os tickets more powerful than it is. Thanks again in advance.