In Admin User Account

I am the only support person at this time.

We have 4 Departments to keep track of requests. I.E. Pre-Sales department, Download Issues, Payment Questions, Report errors on website.

So when I go to User Account, it only allows me to select one department.

If I try and make more accounts with my name in the other departments, it will not let me use the same username?

Can I consolidate all these departments to me under one user?

Thanks

Ted W

Go into user groups. You can set which departments groups have access to, then just add you user to the appropriate group.