osTicket requires short open tags enabled

pixel

Hello,

Someone have an idea? I try to install osticket and I the following error

On php.ini short_open_tag = On but always the same problem.

pixel

No idea, I despair.

pixel

I'm stupid!!! I was a mistake.

On the php.ini, it seems that there are two times the samevalue (short_open_tag)

here at the begging of the file

; session.hash_bits_per_character

; Default Value: 4

; Development Value: 5

; Production Value: 5

; short_open_tag = Off

; Default Value: On

; Development Value: Off

; Production Value: Off

and further

;;;;;;;;;;;;;;;;;;;;

; Language Options ;

;;;;;;;;;;;;;;;;;;;;

; Enable the PHP scripting language engine under Apache.

; http://www.php.net/manual/en/apache.configuration.php#ini.engine(http://www.php.net/manual/en/apache.configuration.php#ini.engine)

engine = On

; This directive determines whether or not PHP will recognize code between

; <? and ?> tags as PHP source which should be processed as such. It's been

; recommended for several years that you not use the short tag "short cut" and

; instead to use the full <?php and ?> tag combination. With the wide spread use

; of XML and use of these tags by other languages, the server can become easily

; confused and end up parsing the wrong code in the wrong context. But because

; this short cut has been a feature for such a long time, it's currently still

; supported for backwards compatibility, but we recommend you don't use them.

; Default Value: On

; Development Value: Off

; Production Value: Off

; http://www.php.net/manual/en/ini.core.php#ini.short-open-tag(http://www.php.net/manual/en/ini.core.php#ini.short-open-tag)

short_open_tag = On

; Allow ASP-style tags.

; http://www.php.net/manual/en/ini.core.php#ini.asp-tags(http://www.php.net/manual/en/ini.core.php#ini.asp-tags)

asp_tags = Off

; The number of significant digits displayed in floating point numbers.

; http://www.php.net/manual/en/ini.core.php#ini.precision(http://www.php.net/manual/en/ini.core.php#ini.precision)

precision = 14

; Enforce year 2000 compliance (will cause problems with non-compliant browsers)

; http://www.php.net/manual/en/ini.core.php#ini.y2k-compliance(http://www.php.net/manual/en/ini.core.php#ini.y2k-compliance)

y2k_compliance = On

I made the change in the wrong place!

Problem solved

olivertech

"Enabling short_open_tag" not working

Hi,

I am trying to enable the directive "short_open_tag" but nothing happens...

I am using Windows XP with IIS 5.1. When I access home page, the message appears saying that I need to change to On, but I still made that and restarted the IIS many times...

Any suggestion ?

Thanks,

Marcelo.

ntozier

Make sure that you have:

short_open_tag = On

in your php.ini. Make sure that it is the only instance of that directive. Restart IIS after you make the change.

olivertech

"Enabling short_open_tag" not working

Hi ntozier,

Unfortunatelly nothing happens... I have only one line with this directive and its ON. I restarted my IIS many times and the problem persists... :(

Is there any kind of radical action to force the IIS or the osTiket site to run ??

I suppose there is another point (I dont know where !!!) that is doing that.

Regards,

Marcelo.

ntozier

create a test.php in your web root dir.

in the file put:

<?php phpinfo(); ?>

save it.

open the site/test.php in your web browser.

You are specifically looking to see what php.ini is being loaded.

If you have more then one php.ini on your system. You may be changing the directive in the wrong config file.

mshomam

Is there any kind of radical action to force the IIS or the osTiket site to run ?? (http://methoo.com)