IMAP piping problem

Krisken

I've set up OSTicket for the first time. The server's OS is CentOS 5.4 with directadmin.

I've read the how-to (http://osticket.com/wiki/POP3/IMAP_Settings(http://osticket.com/wiki/POP3/IMAP_Settings)) but it won't work at all.

I've set the following command in the cron

/usr/local/bin/php /home/admin/public_html/support/api/cron.php

After 10 minutes waiting, i didn't receive my test message in OSTicket. So i've tried to manually generate the output of the command above

# /usr/local/bin/php /home/admin/public_html/support/api/cron.php

Fatal Error: Contact site admin.

Can some-one please help me?

Kelli

If I remember the error messages and when they're thrown correctly, it's most likely that short open tags aren't enabled in the command line interpreter. It uses (or can use) a different php.ini file.

Krisken

If I remember the error messages and when they're thrown correctly, it's most likely that short open tags aren't enabled in the command line interpreter. It uses (or can use) a different php.ini file.

I didn't change the php.ini file or any file at all. It's just an out-of-the box installation.