I am added a field to my ticket so that I could collect address of users that submit a ticket.
I am looking to find out if anyone has or knows of a solution or a way that I can make a list of custome feilds from there tickets
Try this thread:
http://osticket.com/forums/showthread.php?t=873(http://osticket.com/forums/showthread.php?t=873)
I used it to add a couple of fields to my dB.