I want to make it so customers can click a link and see only tickets for a certain department. For Example they login and see all the tickets for every department. I want them to be able to click a link similar to how they can go to http://www.domain.com/osticket/view.php?status=closed(http://www.domain.com/osticket/view.php?status=closed) and see only closed tickets.
I want it so they can go to http://www.domain.com/osticket/view.php?department=billing(http://www.domain.com/osticket/view.php?department=billing) (or a link like that) and see only billing department tickets.
Does anyone have any suggestions for how to do this?
