Ok, I have my imap/smtp settings working perfectly. However, when I reply to a ticket (pretending as a customer), it does not update the current ticket. How do I do this?
I'm having this issue too
Did you ever find a fix for this? If so what was it?
Thank you.
Did you ever find a fix for this? If so what was it?Thank you.
Nope. I don't use it anymore.
You're not using...
Sorry, but do you mean you're not using osticket or you don't need this function?
If you're not using osticket, what are you using? Something better?
thanks
Regards
-B
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