I have many users who will need to utilize our ticketing system who do have PCs at their disposal but do not have email. Is there any way to NOT make an email address required when generating a new ticket?
Thanks in advance
Hey,
take a look at this thread:
http://www.osticket.com/forums/showthread.php?t=3192(http://www.osticket.com/forums/showthread.php?t=3192)
I answered it some time ago.
Greetings,
Torben
I find myself in the same boat. I have come across this scenario several times. I have been wondering if there is a way to resolve it. I appreciate the solution being provided here, this should help out a lot. Does anyone know anything about (ms dynamics crm)? I am possibly interested in incorporating this software in cohorts with osTicket to optimize my business operations. If you have any experience with this, please contact me. Thank you.
