If you want to see the number of closed tickets, here is a simple MOD that displays that quantity similar to Open (n), My Tickets (n) and Overdue (n). Edit file upload/scp/tickets.php.
line 461 insert these three lines of code
$num_closed = 'SELECT COUNT(*) FROM ost_ticket WHERE status = "closed"';
$result= db_query($num_closed);
$t_c = mysql_fetch_array($result);
line 462 find:
$nav->addSubMenu(array('desc'=>'Closed Tickets','title'=>'Closed Tickets', 'href'=>'tickets.php?status=closed', 'iconclass'=>'closedTickets'));
and replace with:
$nav->addSubMenu(array('desc'=>'Closed Tickets ('.$t_c.')','title'=>'Closed Tickets ', 'href'=>'tickets.php?status=closed', 'iconclass'=>'closedTickets'));
This is my first post, I hope this is easy for you to follow and implement.
