osTicket Email Template

Bella

The link which user click to view their ticket breaks with a = sign between. Can any body help?

You can view this ticket's progress online here: http://www.stateoil.co.uk/=(http://www.stateoil.co.uk/=) osticket/upload/view.php?e=JJ@stateoil.co.uk&t=472149.

ByteRot

That is not a valid URL. Is that the URL that is coming through in the email?

You might want to check Helpdesk URL: in your settings to see if is correct.