Check Ticket Status: Not Getting Email with Ticket Number

URL: http://www.tuleydeatraccion.net/soporte(http://www.tuleydeatraccion.net/soporte)

"Check Ticket Status"

I am not getting the email confirmation after submitting a new ticket

Any suggestions?

Thanks!

Not getting email

Do you have your email configured in the admin panel? Are you using the right ports for email?

POP IN is 110 and SMTP out should be 25. (These are default ports for email traffic).

Also check your email server name.