Cron job error RE email fetch

vculp

I haven't been able to locate via searching, the details for this specific issue (though I'm sure it's been asked before and sorry about that).

The error message is: No such file or directory

I have set up POP and SMPT (which are free of errors).

But I'm having an issue with the Cron job to fetch the emails.

This tells me I have something wrong in the syntax of the cron job.

I have entered the following:

*/5 * * * * nobody /path/to/php /path/to/api/cron.php

In attempts to correct the error I have tried changing this to the exact path of my installation (with the domain name etc) but then still receive the same error.

Kindest thanks for your reply.

Kelli

/path/to/php and /path/to/api/cron.php

These need to be the actual paths to PHP and your cron.php file for your particular installation. These need to be the absolute paths on the server (relative paths don't always work), and has nothing at all to do with your domain name.

If you need to know where PHP is located, contact your system admin.

Alternately, you could try

*/5 * * * * php -q /path/to/api/cron.php

The path will be something like /home/vculp/www/osticket/api/cron.php

You can create a new PHP file with the following code and upload it to your api directory, then point your browser to it and get the full path, if you're not sure what it is.

<?=$_SERVER?>

I'd recommend deleting the file after you get the info you need.

vculp

Woohoo! Thanks, got it working now.

(took the user name, and public_html to be within the path).

madpato

how can i test if the cron is actually executed?? because i dont get any errors. Thanks