OK i want to change my defailt - staff - new ticket email template.
Here is what is currently there....
---------------------------------------
%staff,
New ticket #%ticket created.
--------------------------------------
I try to modify ....
--------------------------------------
%staff,
New ticket #%ticket created.
---------------------------------------
My problem isn't that it doesn't work but after going to the bottom of the screen and click save changes it gives green bar saying it's saved but nothing I modified is changed.
Please help!
Jonathan Goodpasture
