I have installed osticket 1.6 ST from scratch, and configured piping per documentation on cpanel. Sending an email to helpdesk@...com osticket auto generates a ticket, but responds with a system generated email.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
pipe to |/home/fcc/public_html/helpdesk/api/pipe.php
generated by helpdesk@...com
The following text was generated during the delivery attempt:
------ pipe to |/home/fcc/public_html/helpdesk/api/pipe.php
generated by helpdesk@...com ------
PHP Warning: Module 'suhosin' already loaded in Unknown on line 0
------ This is a copy of the message, including all the headers. ------
**message continues, but probably not helpful**
I have searched the formns and found a lot of info about this stuff, including some workarounds that seem kinda well like dirty workarounds. I was not able to find a reponse from "peter" the developer of pipe, as he would be the authority. :-)
My research has lead me to two different theories...
1) The PHP Warning above is because suhosin is being loaded by dynamic libararies and its compiled into PHP version. php.ini needs to be modified, not confident this is why the mail is being sent to me.
2) A workaround having to do with Exim version 4.69, and you need to modify the exim.config or something like that.
My third is its possible a product defect with osticket, but again not really sure.
Thoughts, anyone? Peter Help. :-)
