email forwards not working

maxwok

Hello,

COuld anyone help me out with the setting up of email forwards?

Routing would be like this:

1= user sends email/new ticket to a forward address. this address is a department and also a distribution group. eg: billing@.com

2= this email goes through our business server into OSticket

3= mail/ticket goes to multiple users in email forward who all receive a notification with the whole ticket content in their email box

4= a copy of the ticket goes to a admin adress: support@.com.

The biggest hick up seems to be the forwarding through our business server...

Anyone how can solve this??

I can be reached through Skype, email etc. I can even provide you with the login so we can walk through the set up together.

Many thanks in advance,

Max

CLickDistrict

marten

Hi...,

Looks like fields are named differently on your c Panel.... What is the skin name...? Could you provide access to the c panel, or maybe you could go to create email forwarder on your c panel, select "view page source" and send me page source to zubrag a t zubrag.com to look how fields are named...?

(export control)